PRIVACY POLICY

Last updated: Jan 24, 2025

At homeskin®, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by homeskin® and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@homeskin.com.

1. Information We Collect When you visit or make a purchase from our website, we collect certain information necessary to process your transaction and improve your experience:

  • Personal Information: Name, billing address, shipping address, payment information (including credit card numbers, via secure third-party processors), email address, and phone number.
  • Device Information: IP address, browser type, time zone, and data stored in cookies that track how you interact with our storefront.

2. How We Use Your Information We utilize the collected information to:

  • Fulfill, ship, and track your orders.
  • Communicate directly with you regarding customer support, order updates, or promotional materials (where consented).
  • Screen our orders for potential risk or fraud (utilizing automatic e-commerce detection tools).
  • Optimize and personalize our marketing campaigns via data analytics and pixels.

3. Sharing Your Personal Information We share your Personal Information with trusted third-party service providers to help us operate our business successfully:

  • We use Shopify (or our e-commerce platform provider) to power our online store.
  • We share data with international logistics and fulfillment agents to ensure your packages are dispatched accurately.
  • We utilize Google Analytics, Meta Pixels, and TikTok Pixels to better understand our target market behavior and deliver tailored advertisements.

4. Data Security & Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We implement industry-standard secure socket layer (SSL) encryption technology to safeguard your sensitive payment data during transit.

5. Your Rights (CCPA / GDPR Compliance) Depending on your residency (such as residents of California or the EU), you hold specific statutory rights regarding your personal data, including the right to access, correct, or request the deletion of the personal information we maintain. To exercise these rights, please submit a request to support@homeskin.com.